Terms & Conditions


An invoice will be issued for completed work and expenses. Payment is expected within 30 days or, at the latest, by the payment date indicated. Payment may be made by cheque (payable to Fay Young Limited) or BACS transfer - bank details will be provided on request.


No cancellation fee will be levied if agreed work is cancelled 4 working weeks or more ahead of the scheduled date(s).

30% of the fee will be charged if cancellation occurs between 4 and 2 working weeks of the scheduled date(s).

The full fee will be charged if cancellation occurs less than 2 working weeks before the scheduled date(s).

Work may be rescheduled by agreement, prior to the scheduled date(s). Under these circumstances the cancellation fee will be waived.